Global outsourcing demands a new mind-set

In this Infoworld article Ephraim Schwartz looks into the challenges of managing outsourced development and how companies will have to develop new roles and new processes that help manage these outsourced initiatives. Quoting the article:

“Long term, IT will need to change its research and development and PLM (product lifecycle management) processes to adapt to this outsource model, say both Kelly and Murphy. IT will need to refocus its skills on business analytics and strategy.

The ability to negotiate a change request will be of equal importance to technical skills, if not more so. And, though ultimately you may want to treat the outsource firm as your engineering team and you may want that process to be transparent, there will be new tasks to delegate, with time zone and language barriers thrown in for good measure. If you can’t walk down the hall, you need new processes to make sure things get done. From what I can tell, this is not something the computer science schools currently focus on. ”

This is exactly what we are tackling at Digité. Our platform allows enterprises to gain complete visibility into all their outsourcing initiatives while allowing them to adapt different processes with changing business needs...

Posted by Navneet at January 10, 2004 05:05 PM | TrackBack | Comments disabled due to spam