Where does a poor User Experience Professional go from here...

Yesterday I attended a workshop by Rashmi Sinha and Jon Boutelle of Uzanto.

It was an interesting workshop with the first half dealing with Remote User Research techniqes. Uzanto advocates a quantitative methodology to develop Personas and gather user information. Often relying on web based surveys and phone calls, these techniques work quite well in salutations where one does not have the liberty to interact with users on a one-on-one basis for qualitative research. (Of course, these quantitative results need to be validated later qualitatively, but that is step two.)

The second part of the workshop dealt a lot with the business aspects of promoting usability. This was a really interesting session, and one final open question was 'What next?' as far as a career in usability is concerned. Rashmi was of the opinion that Usability/UE people will make good project managers. True, but really is that kinda it? How popular do you think the Chief eXperience Officer (CXO) position is? Any thoughts?

Posted by Navneet at March 17, 2004 03:47 PM | TrackBack | Comments disabled due to spam