“ Physical products, from consumer electronics to cars, are needlessly complex because they're developed by insular companies that continue to ignore the growing usability trend.”
I agree with most of what the article has to say, except that with most consumer products, if it is essential to the user, they develop a degree of familiarity with it. I’m not denying a case for usability, but it’s not as Black and White as Mr. Nielsen would have us believe…
PS: Another interesting read on the same topic is Andrei Herasimchuk's Open Letter to Nielsen
Posted by Navneet at March 18, 2004 07:32 AM | TrackBack | Comments disabled due to spam| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
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